The Award is named after one of the World’s best known gurus and thinkers in TQM and related areas, Dr. H. James Harrington. The award is meant as a special tribute and in recognition of his unique and immense contribution to spreading the teachings of TQM throughout the World and through assisting thousands of organisations improve and reap out its benefits.
Therefore, TQM is the art of managing the whole to achieve excellence. The Golden Rule is a simple but effective way to explain it: Do unto others as you would have them do unto you.
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It is legitimate to question why any leader would be attracted to TQM since the model demands basic changes in established management practices. However, a rationale for experimenting with TQM is not difficult to articulate. At its best, TQM can provide a focus and structure for institutional effectiveness that includes the dimensions of quality and accountability and operationalizes them throughout the college. TQM can provide a structure for involving faculty and staff in college problem solving and decision making in ways that are meaningful to them and to the college. TQM can also provide a model for transforming a stagnant college organization to a new level of fitness.